Hearth
Hearth Privacy Policy
Hearth is a personal Mac remote desktop app developed by Native. This policy covers the Hearth iPhone/iPad app, Hearth Host for Mac and these product pages.
Screen and input
Your screen and input are encrypted and sent directly between your Mac and this device. The connection service does not relay or store them.
Information on your devices
The paired Mac’s connection identifier, certificate fingerprint and device authentication details are stored in this device’s Keychain. Hearth Host keeps its identity and approved-device list locally on the Mac. These records authenticate your devices; no separate Native account is required.
Permissions
The phone camera scans pairing QR codes. Face ID, Touch ID or your device passcode verifies your identity before connecting; Hearth does not receive biometric templates. On the Mac, Screen Recording is used to stream the screen and Accessibility to apply the controls you send. You can change these permissions in system settings.
Hearth uses your local network to connect your iPhone and Mac directly.
Connection service · Cloudflare
Hearth’s connection service links your devices. It processes connection identifiers, IP addresses and connection status. Your screen and controls are encrypted between the two devices.
Amplitude
We analyze app usage, device, connection, performance and country metrics linked to an installation ID. Screen, input and audio content are not collected.
Analytics information is processed through Amplitude.
Analytics information is transferred to and processed in the United States.
iPhone / iPad: You can withdraw consent in Settings. Analytics will stop; in these regions, you must agree again before connecting.
Amplitude retains events and profiles until deleted or use of the analytics service ends. The deletion link opens an email draft with this installation’s ID for you to send to Native; nothing is sent automatically. No advertising use.
Retention and removal
You can remove this device’s Mac connection in pairing details. If you lose a device, also revoke its access in Hearth Host on your Mac. Local Keychain information may persist after uninstalling, so use the in-app removal controls first. Removing the app is not a substitute for revoking a lost device in Hearth Host. Hearth has no separate Native account to delete.
Support messages and website
If you email Native, we receive the information you choose to send and use it to answer your request. We keep support correspondence only as needed for support, records and applicable legal duties; you can request deletion at contact@nativeuno.com, subject to those duties. These pages use Firebase Hosting, whose infrastructure may process normal request and network metadata to deliver and secure the site. They contain no advertising, analytics scripts or tracking cookies.
Your choices and contact
You can stop remote access, revoke a device, remove a pairing and change system permissions. For questions, access or deletion requests concerning information held by Native, contact contact@nativeuno.com. Apple handles its own account and purchase information. Provider privacy information is linked below. Material changes to this policy will be reflected here with an updated date.