Been Privacy Notice — iOS and iPadOS

Last updated: November 5, 2026

Native provides Been. You do not need a Been account. Privacy questions and requests can be sent to grainy-tartans.0g@icloud.com.

Your journeys and photos

With your permission, Been records locations, times and movement information to build your travel history, including in the background. History is stored on your device and, when you enable iCloud sync, in your private Apple iCloud storage. Native cannot retrieve that private iCloud history for you. Sync is not a separate, guaranteed backup: changes and deletions can sync too.

Photo features use the photos and photo metadata you allow Been to access, including capture times and coordinates. Photo selection and story rendering run on your device. When iCloud sync is enabled, the photo references and metadata used by Been can also sync through your private iCloud storage. Apple Maps and place-name services process the locations needed to provide maps and place names. Your Photos library and any iCloud Photos transfers remain subject to your Apple settings.

App usage and service providers

Been sends usage events to Mixpanel to understand feature use and improve the app. These include app and device information, language, time zone, feature choices and outcomes, and persistent installation identifiers. Purchase-related identifiers can link subscription activity to app usage. Mixpanel can derive approximate geographic information from the network IP address. This information is pseudonymous, rather than information that cannot be linked over time. Been does not attach your route coordinates, photos or photo contents to these usage events.

Apple processes purchases. RevenueCat processes purchase and subscription records, identifiers and technical information so Been can provide paid access and restore purchases. Native does not receive your full payment-card details.

Google AdMob and its advertising partners process information such as device identifiers, approximate location, ad interactions and diagnostics to deliver and measure ads and, where permitted, personalize them. Google’s User Messaging Platform manages applicable ad privacy messages. Where available, you can revisit your choices through Been’s ad privacy options and manage tracking permission in iOS Settings. Plus removes in-app ads.

Firebase Remote Config uses an installation identifier and technical information to provide app configuration. These services process information under their own applicable terms and privacy notices:

When you contact support, Native receives your email address and the information you choose to send. When you share an export, the recipient and the service you choose receive the contents of that export.

Retention, transfers and your choices

Local history remains until you delete it or remove the app’s local data. iCloud history is governed by your sync and Apple storage settings. Removing the app does not automatically erase records held by other services.

Mixpanel’s standard event retention is two years. Associated profiles can remain while Native uses the service unless they are deleted. Purchase, configuration and support records are retained as needed to provide those services, handle requests and meet applicable obligations. Providers can process information in the United States and other countries under their applicable data-transfer arrangements.

You can stop recording, delete history and change location, photo and tracking permissions. Depending on your location, you may also request access, correction, deletion, portability or restriction, object to processing, withdraw applicable consent, or contact your data protection authority. Send requests to the contact above. Because Been does not use named accounts, we may need an installation or purchase identifier to locate the relevant record. Withdrawing a permission or deleting local history does not itself erase all provider records.

Been is not directed to children under 13. If you believe a child has supplied information, contact Native. Material changes to this notice will be reflected in its effective date.